Privacy Policy
Last updated: September 30, 2026
Introduction
At Spavio AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Account preferences and communication settings
Usage Information
We automatically collect certain information about your device and usage patterns, including IP address, browser type, pages visited, and interaction data to improve our services and user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending promotional communications (with your consent)
- Improving our website functionality and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transaction (merger, acquisition, etc.)
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent (where applicable)
Cookies and Consent
We only use cookies and local storage that are technically necessary for the store to work – for example your shopping bag, sign-in and remembering your cookie choice. Optional cookies for preferences, statistics and marketing are only used with your explicit consent (Art. 6(1)(a) GDPR, § 25 TTDSG).
You can change or withdraw your choice at any time via the “Cookie settings” link in the footer. PayPal is only loaded on the checkout page and is used to process your payment.
Contact via WhatsApp
You can message us directly using the WhatsApp button. You are only redirected to WhatsApp (WhatsApp Ireland Ltd., Meta) when you click it; no data is sent to WhatsApp beforehand. WhatsApp's privacy policy applies to that conversation. You can also reach us by email or phone.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@spavioai.de
Phone: +49 176 84941650
Address: Glasergasse 18, 92318 Neumarkt, Germany